Detailed explanation of how to cancel Rakuten Mobile and MNP reservation number!Introducing fees for cancellation
"I don't know how to cancel Rakuten Mobile", and many people want to know in advance whether the cost and commission for cancellation will be charged.
Rakuten Mobile's homepage does not describe how to cancel, so it may be difficult to understand.
In addition, the precautions at the time of cancellation have changed from the time of the contract, so it is important to check before cancellation.
This article summarizes Rakuten Mobile's cancellation procedure and fees for cancellation and points you want to be aware of in an easy -to -understand manner.
Depending on the timing of cancellation, you may lose money, so please refer to this article first.
Close the table of contents
How to cancel Rakuten Mobile is 2 patterns
The previous Rakuten Mobile required a phone call.Currently, Rakuten Mobile "Rakuten Un-Limit" can be canceled online without going to the store.
There are two types of cancellation methods from My Rakuten app or web page.I will explain each cancellation procedure.
Procedure to cancel Rakuten Mobile from the web
To cancel Rakuten Mobile from the official web page, follow these steps:
Procedure to cancel Rakuten Mobile from the web
- ブラウザからmy楽天モバイルにログイン
- 「各種手続き」項目から「解約」をクリック
- 注意事項をよく確認し、「アンケートに進む」をタップ
- アンケートに回答後、「申し込む」をタップ
- 解約完了（登録アドレスにメールが届きます）
This is how to cancel without MNP reservation number.If you use the MNP reservation number to transfer, the items to be selected in the "various procedures" of 2 will change.
Procedure to cancel Rakuten Mobile from Rakuten app
To cancel Rakuten Mobile from the official app "My Rakuten Mobile", follow these steps:
Procedure to cancel Rakuten Mobile from Rakuten app
1 Login to My Rakuten Mobile 2 Tap "Contract Plan" from the menu item of the app app from the menu item of the app tap 3 Tap "Cancellation" from the "Various procedures" items carefully confirm the notes, and answer "Proceed to the questionnaire" to the tap 5 questionnaire., Tap 6 Cancellation Completed "Apply" (e -mail will be sent to the registration address)
In this way, the cancellation procedure from the app can be easily processed, almost the same as the cancellation from the web page.However, please note that the display method and text will change slightly.
Optional subscription requires a separate cancellation procedure!
Those who subscribe to the options such as "Smartphone Exchange Guarantee Plus" and "Failure Lost Warrings with AppleCare Services" require a separate cancellation procedure with the contract plan.
Rakuten Mobile option cancellation procedure
To cancel Rakuten Mobile options, follow these steps:
Rakuten Mobile option cancellation procedure
1 Log in to "My Rakuten Mobile" and open the top page 2 Select "Cancel" in "Smartphone Exchange Guarantee Plus" or "Failure Lost Warration with Applecare Services" 3 Check the display and check OK 4 Cancellation Completed OK.
If you forget the option cancellation procedure, you will need to be careful as you will be charged for the cancellation.
Apply for MNP transfer to take over your phone number to other companies!
If you want to take over the Rakuten Mobile phone number to another company, apply for MNP transfer before cancellation.
Here, the procedure is easy to understand about MNP.
What is MNP?
MNP転出（携帯電話ナンバーポータビリティ）とは、今まで使用していた電話番号を、乗り換え先のキャリアでも利用できる制度のことをいいます。
This is a useful system for those who could not switch to other careers because they do not want to change their current phone number.
However, in order to use MNP transfer, it is necessary to proceed before and after cancellation.The procedure is different depending on the transfer destination, so let's proceed with the guidance.
How to issue an MNP reservation number on Rakuten Mobile
If you want to transfer the phone number used in Rakuten Mobile to the transfer destination, apply for "MNP transfer" in the following procedure.
How to issue an MNP reservation number on Rakuten Mobile
- 「my楽天モバイル」にログインし、メニューから「契約プラン」を選択
- 「各種手続き」をタップ
- 「他社への乗り換え（MNP予約番号取得）」をタップし、申し込む
- MNP予約番号が発行
- 他社と契約するときに、発行されたMNP予約番号を入力すると電話番号が引継ぎ完了
If you issue an MNP reservation number, it will be automatically canceled by promoting the MNP reservation number, not the cancellation procedure introduced above.
Publing a MNP reservation number is easy without any special documents.However, remember that if you forget this procedure, the phone number will not be taken over at the transfer destination.
また、MNP予約番号には有効期限があります。MNP転出手続きをした日を含め、15日以内に電話番号を引き継がなければなりません。この期日を過ぎてしまうと、無効になるので注意してください。
Return SIM after canceling Rakuten Mobile
After Rakuten Mobile cancellation, you must return the SIM card.If you can't confirm the return, don't forget it as 10,000 yen will be charged as damages.
However, if you return the SIM card before the cancellation procedure, you will not be able to use your smartphone if you can not cancel well.Be sure to return after completing the cancellation procedure.
SIM card return method
The return method of the SIM card is not specified.Since the SIM card is very small, the shipping fee can be reduced by packing it as compact as possible.However, if you are lost during delivery, you will be subject to damages, so we recommend a delivery method with a "tracking".
The return deadline for the SIM card will be within one month after the cancellation procedure.It takes a few days to arrive, so prepare for shipping as soon as you replace the new SIM card.Please note that the return cost will be borne by the contractor and the cash on delivery will not be received.
Also, if you make a mistake in the shipping destination, the SIM card will be returned and you will need to re -ship it.All re -shipment shipping costs are paid by yourself.It will take days to return, so check the return destination carefully.
If the SIM card is lost or damaged
If the SIM card is lost or damaged, it is also eligible for damages.Since the SIM card is thin and small, it is often lost or damaged when taken out of the terminal.Be careful not to lose it when replacing, and store it immediately.
Rakuten Mobile's cancellation month is a monthly fee?The commission fee is?
If Rakuten Mobile is canceled in the middle of the month, will the monthly fee be charged for one month?Here, we will introduce the monthly fee and commission for the cancellation month.
The cancellation month is safe because both monthly and optional fees are calculated on a daily basis.
Rakuten Mobile charges the monthly cancellation month, and on a daily basis for both monthly and optional fees.You will not be charged full, so if you cancel at the beginning of the month, you will not lose.
However, only the options of "unlimited international calling" and "Rakuten Mobile iPhone Upgrade Program" are not eligible for daily.Remember here because you will be charged full.
In addition, the payment of the terminal price will be continued even after the cancellation.You can contact the payment amount and the number of times at the financial institution you have registered.
Rakuten Mobile is 0 yen for both cancellation fees and MNP transfer fees!
In Rakuten Mobile, both cancellation fees and MNP transfer fees are 0 yen.
In other companies, it costs about 3,000 yen as an MNP transfer fee, but Rakuten Mobile can issue an MNP reservation number for 0 yen.
[Note] What you want to check before Rakuten Mobile cancellation
If you have an attractive campaign at another company, you will want to cancel immediately.
However, there are three things to check before the cancellation procedure.I will explain what kind of precautions are for each.
Even after cancellation with Rakuten Mobile is completed, the terminal price will continue to be paid
Even if you cancel Rakuten Mobile, if you have not paid the terminal price you purchased, you will continue to pay.
他社で新機種を購入し乗り換えで利用すると、「楽天モバイルの未払い代金＋新機種の代金＋乗り換え先の月額使用料」がかかります。このように、重ねて料金がかかるデメリットがあるので注意が必要です。
Even after canceling Rakuten Mobile, you can check the contents of the terminal price from "My Rakuten Mobile", but for unpaid and payments, you need to contact the registered financial institution.
Also, if the remaining terminal price is changed from split to lump -sum payment, it will be a financial institution, not Rakuten Mobile.
Cannot be canceled after cancellation
楽天モバイルは一度解約手続きを済ませてしまうと、解約の取り消しはできません。「本当に解約していいのか」解約前によく考えて手続きに進みましょう。
However, if you make an inquiry within a few days you submit an application for cancellation, you may be able to cancel the cancellation.
By the date above, contact the Rakuten Mobile official app to cancel the cancellation.In the app, you can consult with the customer service using "Messaging".
Rakuten Mobile's campaign and benefits are applied only once and one line per person
The application of Rakuten Mobile campaigns and benefits as described above is determined to be only once and one line per person, so even if you contract again, you will not be able to use it at the campaign price.
Rakuten Ichiba can own multiple accounts, but in the case of Rakuten Mobile, you will not be able to receive any benefits by yourself because identity verification is performed at the time of contract.
What is the reputation of Rakuten Mobile?Thorough explanation of the merits and demerits of Rakuten Mobile from the real word -of -mouth and evaluation!"What is the reaction of the actual user, such as Rakuten Mobile's word -of -mouth and reputation?" "I knew the merits and demerits of Rakuten Mobile....view the details
Frequently Asked Questions about Cancellation of Rakuten Mobile
Here are some common questions about the cancellation of Rakuten Mobile.
Is there a minimum use period?
Since October 1, 2019, Rakuten Mobile has not set the minimum usage period and contract cancellation fee.There is no limit on the minimum usage period, and you can cancel whenever you want.
Do you have a penalty or cancellation fee?
There is no penalty for Rakuten Mobile, such as a contract cancellation fee.
However, the monthly usage fee on the cancellation date is charged based on the amount of data used in the cancellation month.If you subscribe to the option, the price is calculated on a daily basis.In addition, if the payment of the model has not been completed, the price will be charged after cancellation.
Recommended cheap SIM carrier recommended for transfer from Rakuten Mobile
Here, for those who are thinking of canceling Rakuten Mobile, we will introduce four cheap SIM carriers recommended for transfer.Look at the price and plan contents to find your career.
First, let's compare the services of Rakuten Mobile and the four cheap SIM carriers.
| 楽天モバイル | LINEMO | UQ Mobile | mineo | Y! Mobile | |
|---|---|---|---|---|---|
| 回線 | 楽天・au | ソフトバンク | au | au・ドコモ・ソフトバンク | ソフトバンク |
| ギガ数 | 1GB〜無制限 | 3GB〜20GB | 3GB〜25GB | 1GB〜20GB | 3GB〜25GB |
| プラン名 | Rakuten UN-LIMIT Ⅵ | ミニプラン・スマホプラン | くりこしプラン＋5G | デュアルタイプ | シンプルプラン |
| 月額料金（税込） | 0円〜3,278円 | 990円〜2,728円 | 1,628円〜3,828円 | 1,298円〜2,178円 | 2,178円〜4,158円 |
* All prices are tax -included fee * Information as of November 2021.
There is only one price plan for Rakuten Mobile, and the price varies depending on the data consumption.The fee is 0 yen if it is less than 1GB, so it is an attractive career for people with low monthly data consumption.
Also, in the Rakuten area, you can use your data and use your own app to make all -you -can -eat domestic calls.However, au line is used outside the Rakuten area, and 5GB is the upper limit every month.
So what are the characteristics of the other four cheap SIM carriers?I will explain each.
LINEMO
LINEMO is a cheap SIM brand developed by SoftBank.Many people mistaken for LINE service, but please note that it has nothing to do with LINE Mobile.
Price plans and options are as follows.
| プラン名 | ミニプラン | スマホプラン |
|---|---|---|
| 月額料金（税込） | 990円 | 2,480円 |
| ギガ数 | 3GB | 20GB |
| 超過後の通信速度 | 300kbps | 1Mbps |
* Information as of November 2021
There are two LINEMO price plans: a mini plan and a smartphone plan.If you have a low monthly data consumption, you can use it for 990 yen per month.
LINEMO has a nice service for those who often use LINE, such as not consuming the amount of data used in the LINE talk or using creators stamps.
Since the communication speed is also used for SoftBank, it supports 5G in the area.
Because the price plan is similar to Rakuten Mobile, it is a service that makes it easy to get the image of a transfer.However, keep in mind that there are disadvantages, such as being unable to buy terminals and support only on the web.
LINEMOの公式サイトへWhat is the reputation of LINE Mobile?Explain the merits and demerits of LINE Mobile from the real word of mouth and evaluation!If you use LINE Mobile, you are still worried about reputation and word of mouth.LINE Mobile is one of the cheap SIMs.So...view the details
UQ Mobile
UQ Mobile is known among cheap SIM carriers.It features a stable communication speed and a wealth of price plans and options.
Price plans and options are as follows.
| プラン名 | くりこしプランS | くりこしプランM | くりこしプランL |
|---|---|---|---|
| 月額料金（税込） | 1,628円 | 2,728円 | 3,828円 |
| ギガ数 | 3GB | 15GB | 25GB |
| 超過後の通信速度 | 300kbps | 1Mbps | 1Mbps |
* Information as of November 2021
UQ Mobile may be more expensive than Rakuten Mobile, LINEMO, mineo, etc.However, the communication speed is stable, and if it is plan M or L, it will be 1Mbps even at low speed.It is attractive that you can use it comfortably even if you use up the amount of data.
The price plan is higher than Rakuten Mobile, but it is recommended for those who often use it outside the Rakuten Mobile area or those who feel that communication is slow.
UQ Mobileの公式サイトへWhat is the reputation of UQ Mobile?Introducing people who can recommend UQ Mobile from word of mouth and evaluation of users!The cheap SIM brand "UQ Mobile" is a popular cheap SIM brand with a high speed of communication speed and fulfilling support, but what are the specific points?...view the details
mineo
Among the cheap SIMs, mineo, which is known at low prices, has a "My Pita" plan that allows you to select the required amount of data, making it easier to use.
Price plans and options are as follows.
| ギガ数 | 1GB | 5GB | 10GB | 20GB |
|---|---|---|---|---|
| 月額料金-音声SIM（税込） | 1,298円 | 1,518円 | 1,958円 | 2,178円 |
| 月額料金-データSIM（税込） | 880円 | 1,265円 | 1,705円 | 1,925円 |
* Information as of November 2021
The new plan "My Pita" can be selected according to the amount of data used from 1GB to 20GB.In mineo, you can use au / docomo / SoftBank line, but the plan is the same for each line.
Rakuten Mobile does not have a 5-10GB fee, and it costs 2,178 yen if you use 3GB or more.On the other hand, mineo is characterized by a low price of 1,518 yen for 5GB and 1,958 yen for 10GB.It is a recommended service for those who want to reduce the price rather than the communication speed.
Y! Mobile
Y! Mobile, a SoftBank sub brand, has a lot of stable communication speed and stores.
Price plans and options are as follows.
| プラン名 | シンプルプランS | シンプルプランM | シンプルプランL |
|---|---|---|---|
| 月額料金（税込） | 2,178円 | 3,278円 | 4,158円 |
| ギガ数 | 3GB | 15GB | 25GB |
| 超過後の通信速度 | 300kbps | 1Mbps | 1Mbps |
* Information as of November 2021
Compared to Rakuten Mobile and UQ Mobile, the price plan is higher, but if you apply a family percent, the second line will be 1,188 yen discount every month.This service is suitable for those who want to transfer multiple units.
What is the reputation of Y! Mobile?From the merits and demerits, the price plan and speed reviews are also thoroughly explained!When switching to Y! Mobile or making a new and cheap SIM contract, communication speed, price, merit and disadvantages...view the details
summary
The procedure for cancellation of Rakuten Mobile, the fee for cancellation, and points to be aware of are explained.
The contents of this article are summarized as follows.
Cancellation of Rakuten Mobile is easily completed online.Since there is no minimum usage period or penalties at the time of cancellation, you can cancel at any time.
However, keep in mind that once the procedure is completed, you will not be able to cancel, and that the terminal price will continue after cancellation.
