[Q] Video drops at Zoom meeting (Impress Watch) --Yahoo! News

By : ilikephone / On : 16/03/2022

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【Q】Zoomのミーティングで映像がコマ落ちする(Impress Watch) - Yahoo!ニュース

■ [A] There may be a problem with the specifications of the PC or the communication speed of the network. When you are having an online meeting using the Zoom app on your PC, the shared screen or the video of the other party is displayed as jerky. It may result in so-called dropped frames. [See another image about this article] There are several possible reasons, but the first thing I want to check is the specifications of the PC. The Zoom app has system requirements for CPU and memory. The minimum is a single core CPU above 1GHz and no memory is specified, but 4GB is recommended. The recommended CPU requirement is dual core 2GHz and above. The OS is Windows 10 / 8.1 / 8/7, macOS X, and macOS 10.9 or later. In addition, Zoom's support page states, "Dual-core and single-core laptops have a slower frame rate when sharing screens (about 5 frames per second). For comfortable screen sharing on laptops, quad-core and above. We recommend the processor of. " First, let's check if there are any problems with these specifications. In addition to this, it is possible that the communication speed of the network is a problem. Therefore, I would like to use the "Internet speed test" function provided by Google. This is a service that measures the speed of your internet connection, and you can use it by searching for "speed test" in Google's internet search. ■ What to do if the communication speed is insufficient In the Internet speed test, the download (downlink) and upload (uplink) speeds are measured and the results are displayed. Do this and see if the downlink and uplink communication speeds are extremely slow. In addition, according to Zoom's support page, when communicating with "1080p HD video" in a group video call, that is, a video with a resolution of 1920 x 1080 pixels, 3.0 Mbps for downlink and 3.8 Mbps for uplink are required. If possible, also look at the difference in communication speed between when connecting via a wired LAN and when connecting via Wi-Fi. This is because even if there is no problem with a wired LAN, the signal strength may be insufficient with Wi-Fi and sufficient communication speed may not be obtained. If Wi-Fi is the cause, you can also change the location of the laptop PC used for Zoom or the Wi-Fi router, execute the Internet speed test, and perform Zoom in a place where sufficient speed can be obtained. I can think of it. If the Wi-Fi router you are using is an old product, you may consider replacing it with a router that supports the latest standards such as Wi-Fi 6.

INTERNET Watch, Takao Kawazoe

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