Approximately 77TB of data from Kyoto University and supercomputers has disappeared. Hewlett-Packard Japan apologizes for "100% our responsibility"

By : ilikephone / On : 04/04/2022

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Announcement by Kyoto University

京都大学・スパコンのデータ約77TB分が消失 日本ヒューレット・パッカードが「100%弊社の責」と謝罪

The Academic Center for Computing and Media Studies, Kyoto University announced that about 77 TB of data stored on the supercomputer has been lost. Hewlett-Packard Japan apologizes for being "100% our responsibility". [View in image: Apology by Hewlett-Packard Japan] According to Kyoto University, a program to back up the storage of Spacon from 17:32 on December 14, 2021 to 12:43 on December 16, 2021 (Hewlett-Packard Japan) (Made) caused a problem, and an accident occurred in which some data in the large-capacity storage was unintentionally deleted. The target files amounted to about 34 million files for about 77 TB, and although some backup files remained, it seems that about 28 TB files have completely disappeared. In response, Hewlett-Packard Japan submitted a report to Kyoto University stating "About the disappearance of files in the Luster file system." We sincerely apologize for the serious inconvenience caused by the serious failure of the file loss of the Luster file system due to our 100% responsibility. Explained that there was a lack of consideration. Regarding compensation, it is said that we will respond according to the intentions of the user and Kyoto University, and in the future, we will thoroughly verify the program applied to the system, examine the extent of the impact of applying it, and re-to the technical staff. It is said that recurrence will be prevented by implementing education. Image: From the Academic Center for Computing and Media Studies, Kyoto University (Kikka)

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